At Papa Lou’s Wine & Spirits, your privacy matters as much as what’s in your glass. Our goal is to make your shopping experience easy, safe, and personal — without ever compromising your information or trust.
This policy explains:
- What information we collect (and why)
- How we use it
- Who we share it with (spoiler: no one)
- How you can update or remove it
What We Collect and How We Use It
When you visit papalous.shop, we gather a bit of information to make your experience smoother — things like which pages you visit and what products you browse. This helps us understand what folks love most and improve our site accordingly.
If you decide to make a purchase or create an account, we’ll ask for:
- Your name
- Billing and shipping addresses
- Email and phone number
- Payment information
- Items you purchase
- Any gift messages you include
We use this information to:
- Process and ship your order (and make sure it gets where it’s supposed to go).
- Keep you updated on your order’s status.
- Send you our newsletter (only if you signed up).
- Contact you if there’s an issue with your order.
- Charge you for what you purchased — and nothing else.
Cookies: Like most websites, we use cookies to help things run smoothly. If your browser doesn’t allow them, you won’t be able to order online — but you can always call us at 707-942-3937, and we’ll be happy to help you place your order by phone.
SMS Communication: If you opt in to receive texts, your phone number stays with us. We don’t share or sell it — ever.
Who We Share Information With
No one. Period.
We don’t sell, rent, or trade your personal information. Your details stay between you and Papa Lou’s Wine & Spirits.
Credit Card Security
Shopping at papalous.shop is safe and secure. Your payment details are encrypted using the latest security technology. Once your order is processed, your credit card information is stored on a secure, offline server — not connected to the internet.
All transactions are handled through a trusted third-party payment processor that only uses your info to verify and complete your purchase.
Prefer to order by phone? No problem — just give us a call.
Managing or Updating Your Information
Want to make changes to your account? Easy. Just visit the “My Account” page on our website to update your name, address, email, password, or payment info.
Protecting Minors
We take the law (and responsibility) seriously. Papa Lou’s Wine & Spirits does not collect personal information from anyone under 21 and does not sell alcohol to minors — ever.
All deliveries require an adult signature, and carriers are instructed to check ID upon delivery. Parents, we encourage you to stay involved in your child’s online activity to help protect their privacy.
Legal Stuff & Cooperation
By using papalous.shop, you agree to the terms of this Privacy Policy.
We may share information if required by law or to cooperate with law enforcement in the event of illegal activity.
If you follow links to other websites from ours, note that their privacy policies apply — not ours.
We may update this policy occasionally, so check back now and then for any changes.
Questions or Feedback
We’re here to help.
If you have any questions, comments, or requests about your information or this policy, please email us at [email protected].
⚠️ Health Warning:
Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase the risk of cancer and, during pregnancy, can cause birth defects.
Learn more at www.P65Warnings.ca.gov/alcohol.